At Marian Escapes, we aim to deliver your camping gear, fishing gear, and luggage safely and efficiently to your doorstep, no matter where you are in the world. Please review our shipping policy below.
1. Shipping Coverage
We proudly ship worldwide. Delivery times and costs may vary depending on your location.
2. Order Processing
- All orders are processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation via email once your order has been successfully placed.
3. Delivery Time
- Domestic deliveries usually take 5–10 business days.
- International deliveries may take 10–20 business days, depending on customs and local postal services.
- Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or courier delays.
4. Payment Method
All purchases on our website are made via Cash on Delivery (COD) only. Customers are required to make full payment at the time of delivery.
5. Shipping Charges
- Shipping fees, if applicable, will be displayed at checkout before order confirmation.
- In some cases, promotional offers or free shipping may apply to certain products or order values.
6. Order Tracking
Once your order has been shipped, you will receive a notification with tracking details (if available) to help you monitor the delivery status.
7. Delivery Issues
- If your package is delayed, lost, or arrives damaged, please contact us immediately at [email protected].
- Please ensure that your shipping address and contact details are accurate when placing your order. Marian Escapes is not responsible for failed deliveries due to incorrect addresses provided by the customer.
8. Customs and Duties
For international orders, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.
9. Undeliverable Orders
If a customer is unavailable to receive the order or refuses delivery, the parcel may be returned to us. In such cases, re-delivery may incur additional shipping charges.
10. Contact Us
For any questions about shipping, delivery times, or tracking your order, please contact us at [email protected].